Latest Blog Posts

Be The Expert At Every Level

Be The Expert At Every Level With all of the traveling and training I do with owners, managers and technicians, I’m always amazed at the difficulty some people have with being the “expert”. I can understand that we don’t want to be arrogant, egotistical, or come off as we’re the “know Continue Reading …

What’s Your Hodag?

What’s Your Hodag? All last week I was training my onsite sales and service program in the north woods of Wisconsin. I love when I'm onsite with clients and it’s always an honor to work with companies in the vastly different (and yet the same) markets around. This particular company is Continue Reading …

Give Them What They Want...Or Somebody Else Will

Give them what they want...or somebody else will - Freedom Friday Focus   In the Chapman household, we do our best to eat sensibly and healthy more often than not. One of the ways we accomplish this is by scrutinizing the ingredient labels on all the food we purchase (thanks Christy). As Continue Reading …