A Customized

IN - SHOP EXPERIENCE

to Meet the Needs of Your Business

WHAT IS THE "IN - SHOP EXPERIENCE"?

During the time that Kenny has with you "in-shop" he delivers his highly praised Service Sales Success School customized specifically to meet the needs of your business. In your own intimate setting Kenny connects with your technicians and leads them through this life changing program.

Through highly interactive and engaging activity Kenny helps overcome their challenges and excel at service and sales.

Topics Kenny will Cover are:

  • The importance of “contrast selling” presentations
  • The 12-step Ultimate Service Experience Process
  • How Kenny Chapman’s Six Dimensions of C.H.A.N.G.E. can impact your income
  • How self-image is robbing you from your best performance
  • The Four Components of increasing your sales and customer service immediately
  • Why the lowest bid should never win – and what to do about it
  • Proven, simple ways to be a better “investigator” in customers’ homes
  • The Automatic Options Creator
  • The “Six C’s” of Delivering Service Success
  • The Maintenance Agreement Factor
  • Why you should embrace the word “No”
  • Finding and utilizing customer triggers
  • Why technicians are not normal “salespeople” and why this should be embraced
  • How to overcome the biggest objection ever
  • Proven presentation system
  • What to do when packaging products and services
  • The three levels of listening
  • Goal-setting for income explosion
  • Why trust matters more than ever – and how to gain it immediately

What's the Difference Between
The In-Shop and The ULTIMATE In-Shop?

  • Two days of dedicated training by an award winning industry leader
  • One on one time with Kenny for your leadership team
  • All program training materials, including the 82-page Service Sales Success School workbook complete with a comprehensive goal-setting section
  • 4 months email follow up with Kenny
  • Four days of dedicated training and coaching by an award winning industry leader
  • One-on-one time with Kenny for your leadership team
  • All program training materials, including the 82-page Service Sales Success School workbook complete with a comprehensive goal-setting section
  • 6 months of follow up coaching for you and team (Skype or other...)
  • "In the Truck" ride along coaching

"This intense focus on your service sales will be one of the best things you ever do for your business, and the return on your investment will be exponential."

WHAT CLIENTS ARE SAYING ABOUT
THE ULTIMATE IN-SHOP EXPERIENCE

"Thanks Kenny, for helping our techs improve their skills, providing them with the extra confidence they need to better serve our client, and showing them how to maximize every service call. Every time we have you train at our company, we get great feedback from our managers and technicians, and experience a boost in our sales that more than pays for our investment. We also love your Instant Meeting Maker technician training videos; they provide us with consistent training that really impacts our techs and saves us time that would have been spent coming up with fresh meeting topics!"

- Dave Geiger, Horizon Services, Inc.


“Kenny’s program WILL have a positive impact on your business and income. He has the unique ability to motivate you and your team members to reach new levels of success.”

- Tab Hunter, The Surfin’ Plumbers, Bradenton, FL (Former National President, Ben Franklin Plumbing)


"Since Kenny was at Tiger, our sales have increased tremendously, DOUBLING our profits! Our managers' and technicians' attitudes have greatly improved along with our ENTIRE company culture. With Kenny's help we have outgrown our 2,400 SF location and are moving into a new 8,500 SF state-of-the-art facility.

We all can't wait to have Kenny back AGAIN!"

- Jeff Gamblin, Tiger Plumbing, Heating, Air Conditioning and Rooter Services


"My favorite part of the Experience was that we used real world examples from ride-along jobs, not textbook scenarios that don’t work."

- John Foster, Applewood Plumbing, Heating & Electric


“Working with Kenny during our In-Shop Experience 110% helped me in my confidence and ability to close more sales. Another great advantage which I valued is to think outside the box.”

- Dane English, Omega Plumbing

Availability is Limited!

Investment for The In-Shop Experience is just

$12,500

*plus modest travel & lodging expenses.

Inquire Now

Investment for The In-Shop Experience is just

$22,500

*plus modest travel & lodging expenses.

Inquire Now

* The Blue Coaching Club members as well as members of specific best practices groups may be eligible for discounted rates. Please contact us to learn more.