Who We Serve

Plumbers

Proven coaching, training, and systems to help your plumbing business grow and run smoother.

16 days, 6 hours, 33 minutes Until Acceleration Days® Workshop

Technician working on Boiler system

Plumbing Business Coaching

Plumbing business management is about more than clearing clogs and fixing leaks. It’s about building a company that gives you time back, brings in steady revenue, and doesn’t rely on you doing everything yourself!

That’s where we come in. Blue Collar coaching gives you practical tools, real support, and guidance from coaches who’ve been in your boots. We help you train your team, build better systems, and grow with confidence—all without the stress of long-term contracts.

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Built for Plumbers, Backed by Plumbing Business Management Experience

We know what it’s like to run a plumbing business that feels like it runs you. That’s why our coaches don’t just understand the trades—they’ve worked in them. Every strategy we teach is based on field-tested, real-world experience.

Whether you’re struggling to scale, manage your team, or turn one-time customers into long-term relationships, Blue Collar plumbing business coaching gives you the structure and support you need to take control of your business.

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Management Growth Academy

Where Plumbing Business Owners Get Stuck

Most plumbing businesses don’t fail because of a lack of skill—they stall because they don’t have the tools or time to build systems that scale. If you’re spending more time putting out fires than planning ahead, you’re not alone. Blue Collar helps plumbing businesses move from chaos to clarity. We work with owners to put the right systems in place, train their teams to communicate better, and build predictable revenue models that make growth sustainable.

Here are some of the most common challenges we help solve:

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Relying on Emergency Calls

Urgent jobs keep the phone ringing, but they don’t create predictable revenue. We help you shift from reactive work to proactive solutions by building service agreements and recurring revenue strategies that keep your schedule full—even in the slow seasons.

Techs Who Can’t Upsell (Or Communicate)

Your techs know plumbing—but do they know how to talk to customers? We teach frontline teams how to earn trust, identify opportunities, and communicate clearly, so they can boost ticket averages without sounding pushy.

No Clear Systems to Scale

From dispatch to pricing to hiring, weak internal systems make it impossible to grow. We help you build plug-and-play processes that save time, improve customer experience, and keep your team aligned.

Ideas Are Great. Execution Is Better.

You’re clearly here to grow—so let’s get tactical. Book a free strategy call and we’ll help you put your ambition into motion.

Real Tools to Build a More Profitable Business

You don’t need more theories—you need traction that fits the plumbing world. Blue Collar combines one-on-one coaching, in-the-field training, and resources built for plumbing business management, helping you streamline workflows, improve margins, and train your team with confidence.

Inside the Vault, you’ll find everything from pricing tools and hiring templates to proven sales scripts, service agreement systems, and customer communication strategies. Our Blue Collar Vault™ gives you step-by-step support for scaling every part of your business, while our vendor network through Elite Buy™ helps you save as you grow.

We also offer live trainings like Outbound Champions Academy™ and Service Agreement Success™ to sharpen your team’s skills and give them the confidence to perform. Whether you’re in the field or running the show, you don’t have to do it alone.

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Real Feedback From The Field

How Can We Help You?

Feeling stuck in the day-to-day grind? If your business depends too much on you—whether you’re in the truck, managing operations, or putting out fires—you’re not alone. Growth stalls when there’s not enough of you to go around. But with the right systems, training, and support, you can break free and scale with confidence. See how others have done it.

Call Now (838) 2MY-BCSG

Grow Your Business

The Blue Collar Business System® helps owners and managers tighten operations, increase profits, and build long-term growth—without burning out.
We’ll teach you our proven tools for leading with confidence, managing finances, and building a team that drives results.

Level Up Your Team

The Blue Collar Selling System® trains your frontline team—CSRs, techs, and sales reps—to communicate clearly, close more calls, and deliver consistently excellent service. Empower your team with the confidence to deliver exceptional service, and your revenue will grow!

Maximize Your Time – and Get Some Back

Our coaches meet you where you’re at with clear processes customized for your unique business needs. From spotting inefficiencies to fixing your sales process, we’ll help you save time while boosting your results.

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Let’s Talk About Your Business

We’ll meet you where you are. Book a free call, tell us what you’re dealing with, and we’ll walk you through the practical tools and support that can help you move forward.

Podcasts
Blogs
Free Resources
Members Only
    March 19, 2025

    Turning “Just Looking” Shoppers into Paying Customers

    “How do I turn ‘just looking’ prospects into paying customers?” is probably one of the most recurring questions among home service salespeople…and that’s exactly what hosts Kenny Chapman and Chris Crew tackle in this episode of the Home Service Business Success show.

    March 12, 2025

    Conquering the “I Need to Talk to My Spouse” Objection

    Kenny Chapman and Chris Crew talk about how leaders can get rid of exhaustion and calm the chaos in their service business. From mental aspects and key questions like “Am I serving my business or is my business serving me?”

    March 5, 2025

    Price Is Too High! – Objection Obliteration

    In the first episode of season 2 of the Home Service Business Success Show, hosts Kenny Chapman and Chris Crew tackle one of the most common objections in sales: “The price is too high!”

    February 5, 2025

    From “If Only…” to Business Success: Mindset and Techniques for Personal Growth and Professional Wins

    For the season finale, hosts Kenny Chapman and Chris Crew sat down in person at Acceleration Days to talk about the mindset needed to go beyond the “If only…” mindset and achieve both business success and personal growth.

    January 29, 2025

    Power Down to Power Up: How to Recharge and Avoid Exhaustion

    From understanding who you really are and following morning rituals to protecting your brain from distractions (and addiction!) and powering down to power up – this episode is a crash course in mental health that will make you a better professional and, overall, a better person.

    January 22, 2025

    From Chaos to Control: Staying Energized as a Home Service Operator

    Kenny Chapman and Chris Crew dive into the critical role of energy management, boundaries, and clear communication in avoiding chaos.

    How To Grow A Small Electrical Business

    When it comes to growing your small electrical business, it may seem like having a solid marketing plan will be the key to growth, but there’s so much more to it than that. We have an article on “How To Market An Electrical Contracting Business,” which will give you marketing ideas and tactics. But the truth is, to grow an … [Read More]

    How To Market An Electrical Contracting Business

    You’ve come here wondering how to market an electrical contracting business. Maybe you’re struggling to get phone calls or maybe you have leads but you’re having trouble turning them into loyal customers. Even when you’re a talented electrician, you might find it difficult to get consistent sales. So, we’ve put together this list of marketing tactics to help you get … [Read More]

    Executing Your “Real” Vision Statement

    If you’ve ever listened to business podcasts, taken a class or read about entrepreneurship, you’ve probably heard a lot about mission and vision statements. If you haven’t done any of these things, just give them a quick Google search. You’ll find some standard definition about setting objectives and defining your organization’s impact. I want to cut through the jargon and … [Read More]

    HVAC Facebook Ads Strategies That Convert

    Facebook ads are a great way for HVAC businesses to find new customers and reach existing ones. But they can be overwhelming and expensive if you don’t know what you’re doing. Here are 5 HVAC Facebook ads strategies that can help you close sales within your business. 1. Share content that helps customers in some small way in your Facebook … [Read More]

    HVAC Business Management Strategies To Set You Up For Success

    It’s fairly safe to say that most people who decide to start an HVAC business come from with many years of experience providing service in the industry. While practical experience is necessary to running any service business, a certain level of HVAC business management understanding is vital to achieve success as a business owner. Aside from in-depth knowledge of the … [Read More]

    Plumbing Advertising Ideas To Grow Your Business

    When you’re trying to grow your plumbing business, we all know there’s one major thing that constantly gets in the way. Where do all the clients come from? There is no doubt that great service adds gallons of gas to your sales machine’s tank. But it’s never going to be the whole game for you. Advertising your business will help … [Read More]

    March 27, 2025

    The Manager’s Guide to a Productive Ride Along

    There’s a HUGE difference between doing a ride-along and making your tech feel criticized vs making them feel empowered. This guide will teach you how to perform productive ride-alongs that will ensure consistency of protocol, increase team morale, and explode your revenue. 
     

    March 12, 2025

    One Size Does Not Fit All Vetting Guide

    It’s in the numbers.  Home Services companies that prioritize team training and business coaching aren’t just surviving—they’re thriving.  Statistics show a jaw-dropping ROI of up to 7x on coaching investments, with 63% outperforming competitors in revenue growth for those who commit to consistent coaching and training. But with all of the options out there, how do you know which organization is right for you?

    Situational Training Kit

    It’s all about preparing your technicians for real-life scenarios. This downloadable resource (and accompanying video) provides the steps, strategies, and tools needed to help you facilitate situational training. Now, you can create the scenarios your techs are likely to face in the field, then guide them on how to handle these challenges effectively. It’s like a practice run for the real game!!

    The 12 Steps to the Ultimate Client Experience

    Giving your clients the best experience possible is the difference between one-off jobs and a life-time client that refers all of their family and friends. This guide will teach you the 12 steps you need to take to ensure that all of your clients LOVE working with you.

Unlock the Good Stuff

Membership comes with more than support. It opens the door to a powerhouse of proven, practical tools you won’t find anywhere else. From ride-along frameworks and hiring scripts to dispatch systems and pricing strategies, this vault is your shortcut to smarter operations and sustainable growth.

Every resource is built by seasoned experts, tested in the field, and designed to solve the challenges contractors face daily. It’s not theory. It’s traction.

Join today to unlock it all, and give your business the edge it deserves.
Become a Member Today

Already a member?

Podcasts

Blogs

Free Resources

Members Only

March 19, 2025

Turning “Just Looking” Shoppers into Paying Customers

“How do I turn ‘just looking’ prospects into paying customers?” is probably one of the most recurring questions among home service salespeople…and that’s exactly what hosts Kenny Chapman and Chris Crew tackle in this episode of the Home Service Business Success show.

March 18, 2025

How To Grow A Small Electrical Business

When it comes to growing your small electrical business, it may seem like having a solid marketing plan will be the key to growth, but there’s so much more to it than that. We have an article on “How To Market An Electrical Contracting Business,” which will give you marketing ideas and tactics. But the truth is, to grow an … [Read More]

March 27, 2025

The Manager’s Guide to a Productive Ride Along

There’s a HUGE difference between doing a ride-along and making your tech feel criticized vs making them feel empowered. This guide will teach you how to perform productive ride-alongs that will ensure consistency of protocol, increase team morale, and explode your revenue. 
 

Unlock the Good Stuff

Membership comes with more than support. It opens the door to a powerhouse of proven, practical tools you won’t find anywhere else. From ride-along frameworks and hiring scripts to dispatch systems and pricing strategies, this vault is your shortcut to smarter operations and sustainable growth.

Every resource is built by seasoned experts, tested in the field, and designed to solve the challenges contractors face daily. It’s not theory. It’s traction.

Join today to unlock it all, and give your business the edge it deserves.
Become a Member Today

Already a member?
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