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    review rating 5  Great two day managment class with Kenny, Chris, and Kelly. It will take me weeks if not months to unpack all the great information I received here. Very excited to begin implementing the ideas and advise I received here. No doubt this class and investment will help to move the needle drastically in our business!

    thumb Nathan Abell
    2/01/2019

    review rating 5  This was my first workshop with The Blue Collar success group. I have attended many training seminars in the past but none have them have ever engaged me as intimately as this 2 day class. Simply amazing. The experience they have really shows in the structure and delivery of this course. It was as if they had a flashlight in the darkest places of my mind, showing a clear path for me to reach the potential that I have always wanted to achieve. Kenny says that he’s here to change lives, well I can tell you that he’s for real. Chris and Kelly were also extremely valuable with the wealth of knowledge that they also contributed to this course. Thank you so much, and I look forward to showing you guys what I have done!

    thumb David Pidlypchak
    2/01/2019

    review rating 5  As an owner of an hvac/plumbing company I’ve attended many training seminars and this one was easily one of the best ever. I brought a couple of people from my team and I feel it was life changing for them. Kenny, Chris, and Kelly are great at painting a picture, at keeping you engaged, at challenging you to be the best version of yourself. Thanks a lot guys!

    thumb Jason Henderson
    2/01/2019

    review rating 5  Life changing experience. I took both the tech train class and the management growth academy, and I’m walking away with so much information. These programs will not only grow your business into powerhouses, but will change yourself and your team for the better. Kenny, Chris, Kelly, and the rest of the team are phenomenal. Thank you for the experience.

    thumb Christopher Krull
    2/01/2019

    review rating 5  Great information that would help me grow as person. They have a lot of knowledge. You can tell that they care. I would consider that the information is life changing.

    thumb Luis Montiel
    2/01/2019

    review rating 5  Man, just finished a two day course here and I have taken a lot of course in both a technical and professional fields and this one by far was the best one I’ve ever taken. Chris, Kenny, and Kelly are great teachers and mentors. Great knowledge and content and they are very effective at comminicating that information and will keep your attention the entire time. Be prepared to be think and come in with an open mind and you will leave a different person.

    thumb Robert Maderick
    2/01/2019

Hear It Straight From Our Clients...

“WOW! I CAN’T SAY ENOUGH”

WOW!
I can’t say enough good things about this this training class, Kenny, Chris, Kelly and the whole team went far above my expectations.
“Better than fantastic!”

James Johnson
SVM Plumbing, Heating & Air

“FAR BEYOND ANYTHING I COULD HAVE IMAGINED”

I wasn’t sure what to expect when I came to this class but by the end they opened my eyes to a bunch of new and exciting ways to move forward with my career. I will use everything that I learned and I feel like things are going to change for me. I’m excited to get back to work. Thank you Blue Collar Success Group

Brannigan Blade
CPI Plumbing and Heating

“AWESOME TRAINING”

Great training and an overall great experience. Amazing how they connect personal life to work life, all positive…Life changing

O’Brien
HRC Climate Services

“AWESOME EXPERIENCE”

Real confidence builder! Gives clarity on why process is important and how to apply it! Great job to Chris and Kenny and the crew! Oh and great food too!

WILLIAM PONTELO
Triton air

“THIS WAS A GREAT CLASS”

This was a great class I learned a ton of great information I look forward to using this out in the feild I highly recommended it to any one that is questioning to take it the class.

Kevin Johnson
Svm plumbing heating and air

“THIS WAS AN AMAZING TRAINING”

This was an amazing training, everything about it was awesome. The whole staff were amazing people and took care of all of my needs. I learned a lot that I will take with me and improve on in my personal life and my work life!

Kaelen
HRC Climate Services

“MY ENTIRE PROCESS OF HOW I PERFORM MY WORK HAS CHANGED”

Kenny and Chris held a two day training for service technicians and it completely changed the way I look at my job as well as my personal life. My entire process of how I perform my work has changed for the better and the lessons I learned in their class will help my throughout the rest of my life.

Dominic Laufenberg
CPI Plumbing

“MORE USABLE INFORMATION IN THE FIRST DAY”

More usable info in first day of class than in 2 1/2 years of college.

Chris Krull
Master Electric

“ABSOLUTELY RECOMMEND”

My favorite part of the school was seeing our A/C guys learn some structured sales techniques for the first time. I would ABSOLUTELY recommend Service Sales Success School to others, thanks for everything Kenny!
 

Lindsey Frank
Milton Frank Plumbing Heating and Cooling

“INCREASED SALES MORE THAN ANY OTHER TRAINING!”

After our techs went through Service Sales Success School Online they increased their sales a lot more than any other type of training. Thanks again!
 
 

Lawrence Snow
Valley Plumbing and Drain

“MY CLOSE RATE JUMPED 90%!”

Kenny, since going through your training my closing rate has jumped to over 90%! Before I concentrated on closing techniques, now I concentrate on creating the relationship. When you create the relationship, the sale is just a byproduct. Thanks Kenny!!!

Neil Gerrald
Aloha Aire

“OPTIONS SHEETS ROCK!”

I feel now, as the company’s senior tech, I am able to go further and make more money. I liked learning more about options sheets and objections. Thank you Kenny!
 

Mark Giglatto
Tiger Plumbing Heat, A/C & Electrical

“VERY FRESH!”

Service Sales Success School is a great course, so many “nuggets.” Very fresh, not just the same stuff again. Love Kenny’s energy and that he is a realist.
 
 

Matt Barbosa
Barbosa Plumbing and A/C

“KENNY’S INFLUENCE ONLINE!”

Kenny (and all of Blue Collar) truly care about your success, your life, your mindset, profit and freedom! Keep up the online training!
 
 

Mike Nicolai
Triton Air

“GAME CHANGING ONLINE TRAINING”

Thank you again for the game changing online training Kenny! You never cease to amaze me with your ability to reach these guys through videos with the Online School! Keep it up brother!
 

Roger Custer
Southern Trust Home Services

“SERVICE MANAGEMENT TIME!”

We love the tech training videos; they provide us with consistent training that really impacts our techs and saves management time!
 
 

Dave Geiger
Horizon Services

“THANK YOU KENNY”

Our average ticket increased from $629 to $1036 in 30 Days following Service Sales Success School Online. That’s a 60% increase, thank you Kenny
 
 

Greg Maffei
Maffei Services

“ALL GOOD STUFF TO BENEFIT THOSE WHO LISTEN!”

“Tab was great, class was great. All good stuff to benefit those who listen!”

Reedie Ward

“HIGHLY RECOMMENDED KENNY ”

Kenny did a great job teaching this class. It will help me out tremendously for my job. Highly recommend Kenny to anyone that wants to better themselves in all aspects.

Tyler
Denver, CO

“KENNY KEEPS IT GENUINE”

Kenny just completed a two day training process for our company. it was informative, interesting and funny. I am a service technician and he was able to keep me engaged and in my seat for two full days. I am excited to try out the material, thoughts and ideas provided. Thanks Kenny

Emmett
Denver, CO

“THESE ARE WITHOUT A DOUBT THREE OF THE BEST CONSULTANTS IN OUR INDUSTRY.”

I recently attended the SERVICE MANAGEMENT MASTERY EVENT in Tampa Bay that was hosted by The Blue Collar Success Group. We have used Kenny Chapman many times over the years for in-house training with both our employees and technicians. I have seen huge growth personally and professionally out of our employees. The recent event featured several of their coaches. These are without a doubt THREE OF THE BEST CONSULTANTS IN OUR INDUSTRY. I just wonder how much further ahead my company would be if I had access to these consultants and their knowledge 15 years ago! Many thanks to everyone involved.

Brad T.
Mount Vernon, WA

“MASTER YOUR SERVICE AND SALES DEPARTMENT PROCESS AND PROCEDURES.”

Tab’s energy, style, and delivery techiques make the content easy to understand, simple to build a plan, and easy to remain on track while mastering your service and sales department process and procedures.

Kelly S.
CPI Plumbing & Heating

“THE FOUNDATIONAL GLUE FOR SUCCESSFULLY IMPLEMENTING PROVEN PROCESSES AND PROCEDURES FOR BETTER COMMUNICATION”

Service Management Mastery is the foundational glue for successfully implementing proven processes and procedures for better communication, smoother dispatching and increasing profit.

Jason A.
Service Manager

“THIS SCHOOL MADE ME FEEL A LOT BETTER ABOUT MY SELF-CONFIDENCE.”

This school made me feel a lot better about my self-confidence.

Daniel G.
Effective Air Heating & Cooling

“THE BLUE COLLAR SUCCESS GROUP IS ONE OF THE BIGGEST REASONS FOR MY SUCCESS!”

The way The Blue Collar Success Group trains and coaches service management is one of the biggest reasons for my success as the sole Service Manager in my organization.

Roger C.
Southern Trust Home Services

“I LOVE LOVE LOVED EVERYTHING, INCLUDING THE REINFORCEMENT OF OUR BUSINESS PLAN AND GOALS.”

SAMI has an excellent small group atmosphere. I love love loved everything, including the reinforcement of our business plan and goals.

John P.
Elite Electric and Air

“I FEEL NOW, AS THE COMPANY’S SENIOR TECH, I AM ABLE TO GO FURTHER AND MAKE MORE MONEY.”

I feel now, as the company’s senior tech, I am able to go further and make more money. I liked learning more about options sheets and objections.

Mark G.
Tiger Plumbing, Heating, A/C & Electrical

“VERY FRESH, NOT JUST THE SAME STUFF AGAIN. LOVE KENNY’S ENERGY AND THAT HE IS A REALIST.”

Service Sales Success School is a great course, so many “nuggets.” Very fresh, not just the same stuff again. Love Kenny’s energy and that he is a realist.

Matt B.
Barbosa Plumbing & A/C

“LOVED THE 12 STEPS TO THE ULTIMATE CLIENT EXPERIENCE!”

Loved the 12 Steps to the Ultimate Client Experience!

Eugene P.
Surfin’ Plumbers

“I REALLY LIKED ALL THE TIPS AND TRICKS TO HELP STACK THE ODDS IN MY FAVOR!”

I really liked all the tips and tricks to help stack the odds in my favor!

Michael A.
Appleton Campbell

“SERVICE SALES SUCCESS SCHOOL HELPED ME LEARN TO BETTER COMMUNICATE WITH CUSTOMERS, ASK BETTER QUESTIONS, AND BUILD BETTER VALUE.”

Service Sales Success School helped me learn to better communicate with customers, ask better questions, and build better value. I would recommend this school to others!

Mark
Horizon Services Inc.

“MY FAVORITE PART OF SERVICE SALES SUCCESS SCHOOL WAS LEARNING TOOLS TO BUILD CONFIDENCE AND MAKE CONNECTIONS WITH CUSTOMERS.”

My favorite part of Service Sales Success School was learning tools to build confidence and make connections with customers.

Richard M.
Gold Seal Plumbing

“THANKS FOR TEACHING US TO BE PROUD OF WHAT WE DO.”

Service Sales Success School makes you look at what you do every day in a different way to drop bad habits. Thanks for teaching us to be proud of what we do.

Keith A.
Jerry Kelly Heating and A/C

“IT’S NICE TO HAVE TRAINING THAT DOESN’T FEEL LIKE TRAINING.”

It’s nice to have training that doesn’t feel like training. It’s about improving us, not changing us.

Daniel D.
Gene Love Plumbing, Air & Electric

“IT MOTIVATED THE TECHS TO THE POINT THAT NOW WE HAVE TRAINING 4 DAYS A WEEK, THEY ASKED FOR IT.”

Service Sales Success School Online is a great tool. We completed it Friday last week and decided to revisit it every 6 months. It motivated the techs to the point that now we have training 4 days a week, they asked for it. It is an awesome tool, thank you!

Nissim M.
Pros 360 Performance Contractor, Inc.

“YOUR CONTENT AND STYLE OF DELIVERY ARE SO RELEVANT IN TODAY’S MARKET AND UNPARALLELED IN OUR INDUSTRY.”

Kenny, your content and style of delivery are so relevant in today’s market and unparalleled in our industry. I am looking forward to working with you and the Blue Collar Team for many years to come!

Kelly S.
CPI Plumbing & Heating

“THANKS FOR TAKING THE TIME TO SHARE YOUR WISDOM & PERSPECTIVE. YOUR DIRECTION HAS HELPED TREMENDOUSLY.”

Team Blue Collar, Thank you all for the great advice. Thanks for taking the time to share your wisdom & perspective. Your direction has helped tremendously.

Mike N.
Triton Air

“ANYONE ENTERING INTO THE SERVICE FIELD SHOULD BE BLESSED WITH THIS INFORMATION.”

Anyone entering into the service field should be blessed with this information.

Kenneth T.
Pipes & Plugs

“WE HAVE BEEN MEMBERS OF THE ESSENTIAL COACHING CLUB FOR YEARS, AND LOVE THE APPROACH THAT KENNY AND THE BLUE COLLAR SUCCESS GROUP TAKE TO TRAINING TECHNICIANS!”

We have been members of the Essential Coaching Club for years, and love the approach that Kenny and The Blue Collar Success Group take to training technicians, as well as the unique sales and marketing resources they offer.

Mike A.
Appleton Campbell Plumbing, Heating, A/C and Electrical

“KENNY CHAPMAN’S MESSAGE WAS A RARE COMBINATION OF PERSONAL PERSPECTIVE AND, AT TIMES, HUMOROUS COMMENTARY ON WHAT MAKES US WHO WE ARE.”

Seminars, Keynote Speakers, Workshops: Sometimes they hit the mark, and sometimes they don’t. Kenny Chapman’s message was a rare combination of personal perspective and, at times, humorous commentary on what makes us who we are. He challenged us to rethink our outlook on life to garnish our true potential. His presentation was a big reminder that it’s not enough to set goals. One must pull them off the back burner and really fire them up with action. Kenny’s presentation was surprisingly entertaining and had you leaving still wishing for more! No wonder there was a line for Kenny’s books and CD’s after the event!

Catherine W.

“KENNY IS THE BEST SPEAKER I’VE EVER SEEN.”

Kenny is the best speaker I’ve ever seen.

Randy M.
Smart Electric

“KENNY IS A GREAT SPEAKER, VERY MOTIVATIONAL AND KNOWLEDGEABLE.”

Kenny is a great speaker, very motivational and knowledgeable.

Joe S.
Service Professionals

“OUR COMPANY JUST COMPLETED FOUR DAYS OF TRAINING WITH KENNY. I FEEL LIKE I NOT ONLY GAINED KNOWLEDGE THAT HELPS ME AT WORK BUT IN MY LIFE IN GENERAL.”

Our company just completed four days of training with Kenny. I feel like I not only gained knowledge that helps me at work but in my life in general. He presented the information in a way that was entertaining. I highly recommend him and what he has to offer to any company that’s wanting to take customer service and sales to the next level. Thanks Kenny!

Teresa A.
Albritton Service Company

“THE TEAM LOVED YOUR MESSAGE. THANKS SO MUCH FOR A GREAT DAY!”

Kenny, you were amazing. The team loved your message. Thanks so much for a great day!

Alan O.
Abacus and Berkeys

“YOU PROVIDED SOME GREAT PRACTICAL INFORMATION. THAT’S EXACTLY WHAT CONTRACTORS WANT, STRATEGIES AND IDEAS THAT THEY CAN IMPLEMENT IMMEDIATELY TO HELP THEM ACHIEVE BUSINESS SUCCESS.”

Thank you so much for presenting the webinar for us on the Marriage of Sales and Marketing. We appreciate you sharing the business lessons you’ve learned over the years with our members. You provided some great practical information. That’s exactly what contractors want, strategies and ideas that they can implement immediately to help them achieve business success.

Cindy S.
PHCC Education Foundation

“MY FAVORITE PART OF THE SERVICE SALES SUCCESS SCHOOL WAS REALIZING WHAT I AM CAPABLE OF DOING.”

My favorite part of the Service Sales Success School was realizing what I am capable of doing.

Sam I.
Pine Heating & Air

“WORKING WITH KENNY DURING OUR IN-SHOP EXPERIENCE 110% HELPED ME IN MY CONFIDENCE AND ABILITY TO CLOSE MORE SALES.”

Working with Kenny during our In-Shop Experience 110% helped me in my confidence and ability to close more sales. Another great advantage which I valued is to think outside the box.

Dane E.
Omega Plumbing

“MY FAVORITE PART OF THE EXPERIENCE WAS THAT WE USED REAL WORLD EXAMPLES FROM RIDE-ALONG JOBS, NOT TEXTBOOK SCENARIOS THAT DON’T WORK.”

My favorite part of the Experience was that we used real world examples from ride-along jobs, not textbook scenarios that don’t work.

John F.
Applewood Plumbing, Heating & Electric

“WE RAN ONE OF YOUR VIDEOS AT OUR TUESDAY TRAINING AND THE GUYS WERE COMPLETELY INTO IT. WHINERS VS. WINNERS WAS A HIT.”

We ran one of your videos at our Tuesday training and the guys were completely into it. Whiners vs. Winners was a hit. We are looking forward to your next video tomorrow at our training and I believe we are on the right track. Thank you!

Rick H.
Harris Plumbing Inc.

“REAL SOLUTIONS FOR THINGS WE DEAL WITH EVERY DAY IN OUR INDUSTRY.”

Your information and training provided real solutions for things we deal with every day in our industry.

Brian B.
Horizon Services Inc.

“SINCE GOING THROUGH YOUR TRAINING MY CLOSING RATE HAS JUMPED TO OVER 90%!”

We just started Kenny Chapman’s Instant Meeting Maker training, and his instant service meetings are phenomenal! All the techs really like his down-to-earth sales approach. These meetings have also encouraged management to push a more customer relationship approach, instead of a Sale! Sale! Sale! push, which techs hate, anyway… It truly is all about relationships and building trust, thanks Kenny Chapman! Since going through your training my closing rate has jumped to over 90%!

Neil G.
Aloha Aire

“WHAT A GREAT GROUP OF PEOPLE WANTING TO IMPROVE! I FOUND HUGE VALUE IN THE INSPIRATION FOR IMPROVING THE COMPANY BUT REALLY LOOKING AT IMPROVING AND DEVELOPING MYSELF AS A PERSON, TOO.”

Your information was exactly what we needed at this moment to get inspired and think about creating empowerment from our team and how to improve ourselves to be there for our team. What a great group of people wanting to improve! I found huge value in the inspiration for improving the company but really looking at improving and developing myself as a person, too.

Claire L.
Gary’s Plumbing and Heating

“WE LOVE YOUR INSTANT MEETING MAKER TECHNICIAN TRAINING VIDEOS; THEY PROVIDE US WITH CONSISTENT TRAINING THAT REALLY IMPACTS OUR TECHS AND SAVES US TIME.”

Thanks for helping our techs improve their skills, providing them with the extra confidence they need to better serve our customers, and showing them how to maximize every service call. We love your Instant Meeting Maker technician training videos; they provide us with consistent training that really impacts our techs and saves us time.

Dave G.
Horizon Services, Inc.

“YOU COULD BE CHARGING HUNDREDS OF DOLLARS PER MONTH FOR THE ESSENTIAL COACHING CLUB.”

I can’t believe your price is so inexpensive! You could be charging hundreds of dollars per month for the Essential Coaching Club.

Josh W.
Applewood Plumbing,Heating and Electrical

“THANK YOU ALL VERY MUCH FOR THE TRANSFORMATION!”

Thank you all very much for the transformation! I’m very excited to share and create and action plan with my company’s staff and owner. I got great clarity surrounding SEO and client retention.

Robin P.
Scotto Plumbing Service, Inc.

“LOVED SAMI. IT WILL DEFINITELY BE ONE OF MY “NEVER MISS” ANNUAL CLASSES.”

Loved SAMI. It will definitely be one of my “never miss” annual classes. I learned a ton. Kenny is a great speaker and trainer. Any event where he is speaking or teaching, I want to be a part of.
 
 

Jared C.
Infinity Plumbing Services

“I’VE BEEN TO A LOT OF CONFERENCES AND THE SAMI EVENT HAD SOME OF THE BEST CONTENT OF ANY I HAVE BEEN TO.”

I’ve been to a lot of conferences and the SAMI event had some of the best content of any I have been to. I found it valuable to learn more about how internet marketing works and ties in between reviews, website, and Facebook.

Kelly S.
CPI Plumbing & Heating

“VERY VALUABLE!”

I found interacting with fellow business owners and sharing information to be very valuable at SAMI.
 
 
 
 

Robby S.
Valley Plumbing

“SAMI GAVE ME A BETTER UNDERSTANDING OF THE BIGGER PICTURE AS WELL AS THE DIFFERENCE BETWEEN SALES AND MARKETING AND HOW THEY WORK TOGETHER.”

SAMI was an excellent event. It gave me a better understanding of the bigger picture as well as the difference between sales and marketing and how they work together. It helped me organize my thoughts, and I liked the intimate environment of the class which made it great for networking.

Brenda B.
Barker and Sons Plumbing

“SAMI PROVIDED ME WITH A DIFFERENT PERSPECTIVE ON SALES AND MARKETING.”

SAMI provided me with a different perspective on sales and marketing.
 
 
 
 
 

David R.
Rosenthal Plumbing

“I LOVE LOVE LOVED EVERYTHING, INCLUDING THE REINFORCEMENT OF OUR BUSINESS PLAN AND GOALS.”

SAMI has an excellent small group atmosphere. I love love loved everything, including the reinforcement of our business plan and goals.
 
 
 
 

John P.
Elite Electric and Air

“WE GET GREAT FEEDBACK FROM OUR MANAGERS AND TECHNICIANS AND EXPERIENCE A BOOST IN OUR SALES THAT MORE THAN PAYS FOR OUR INVESTMENT.”

Thanks Kenny, for helping our techs improve their skills, providing them with the extra confidence they need to better serve our client, and showing them how to maximize every service call. Every time we have you train at our company, we get great feedback from our managers and technicians and experience a boost in our sales that more than pays for our investment. We also love your Instant Meeting Maker technician training videos; they provide us with consistent training that really impacts our techs and saves us time that would have been spent coming up with fresh meeting topics!

Dave G.
Horizon Services, Inc.

“SOLID MARKETING EVENT!”

Solid marketing event like none I’ve seen catered towards contractors.
 
 
 
 
 
 
 
 
 

Brad H.
Ferguson

“OUR SALES HAVE INCREASED TREMENDOUSLY, DOUBLING OUR PROFITS!”

Since Kenny was at Tiger Plumbing, our sales have increased tremendously, DOUBLING our profits! Our managers’ and technicians’ attitudes have greatly improved along with our ENTIRE company culture. With Kenny’s help we have outgrown our 2,400 SF location and are moving into a new 8,500 SF state-of-the-art facility.

We all can’t wait to have Kenny back AGAIN!
 
 
 
 

Jeff G.
Tiger Plumbing, Heating, Air Conditioning and Rooter Services