Commitment to Families, Members, & Our Industry
We’ve positively impacted thousands of clients across the in-home services sector because our organization was built to provide financial freedom for businesses and a worry-free life for your family with our home service company training.
Our award-winning coaches and trainers personally saw that success within their in-home service companies, and are committed to sharing their home service business management expertise within a niche industry they know best.
Explore why The Blue Collar Success Group® truly is your business’ answer to offering world-class customer service and all-encompassing growth that influences owners to office team!
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From Trade Skills to Full Scale
You didn’t start your business to tread water from moment to moment. You started it to create freedom—for your time, your family, and your future.
But somewhere between fixing the broken boiler and fielding late-night calls, the dream got buried under busy work.
Your tipping point is where we step in.
At The Blue Collar Success Group®, we help in-home service business owners like you stop surviving and start scaling. Whether you’re running a one-truck show or a multi-team operation, we’ll meet you where you’re at and get you where you want to go—with tailored coaching, home service company training, and tools that actually work.
We don’t just teach. We partner. Our coaches have walked in your work boots, and they’re here to show you how to grow smarter, lead better, and make more while doing less. (Yes, it’s entirely possible.)
And because we believe in what we do, we back it with The Blue Collar Promise. Get results in 120 days, or get your money back.
You can even hop on an Instant Acceleration Call before you commit. Just bring your goals; we’ll bring the game plan for your home service business management needs.
Who We Serve
Our clients are forward-thinking in-home service contractors who value collaboration, continuous growth, and personalized coaching. They seek a supportive community of experienced coaches, commit to team and personal development, and embrace change to stay ahead in their industry. Focused on strategic growth, they aim to create freedom in their business while providing a better life for their families and teams.
Plumbers
Successful plumbing business owners know growth comes from the right support. They seek expert coaching, a strong professional network, and proven strategies to scale efficiently. By embracing innovation and investing in their skilled team, they build a thriving business that provides financial security and long-term freedom.
HVAC Contractors
HVAC business owners thrive when they adapt, streamline, and invest in strategic growth. With expert guidance and industry best practices, they improve efficiency, customer service, and profitability. Their
goal is to create a business that runs smoothly while giving them the freedom to focus on what matters most.
Electricians
Electrical contractors looking to scale need strategic coaching and a personalized approach. By adopting new technology, refining processes, and developing their team, they position their business for lasting success. Their focus is on operational efficiency, financial stability, and better opportunities for their employees and families.
Explore the inspiring journeys of business owners who turned their dreams into reality with the support of The Blue Collar Success Group®. In these insightful Q&A sessions, our clients share their experiences—how they got started, the challenges they faced, and how Blue Collar helped them grow, succeed, and thrive in the competitive blue-collar industry. Real stories, real results.
The Blue Collar Promise™
Running a successful home service business takes more than just hard work—it takes the right tools, proven strategies, and expert support. That’s why we created The Blue Collar Promise™, an industry-leading commitment that guarantees real, measurable results. From increased revenue and stronger margins to a more aligned and high-performing team, we stand behind your success with eight powerful guarantees—including our 120-Day Guarantee, where you’ll see measurable progress in just four months, or we’ll refund your membership fees.
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How Can We Help You?
Feeling stuck in the day-to-day grind? If your business depends too much on you—whether you’re in the truck, managing operations, or putting out fires—you’re not alone. Growth stalls when there’s not enough of you to go around. But with the right systems, training, and support, you can break free and scale with confidence. See how others have done it.
Call Now (838) 2MY-BCSG
Grow Your Business
The Blue Collar Business System® helps owners and managers tighten operations, increase profits, and build long-term growth—without burning out.
We’ll teach you our proven tools for leading with confidence, managing finances, and building a team that drives results.
Level Up Your Team
The Blue Collar Selling System® trains your frontline team—CSRs, techs, and sales reps—to communicate clearly, close more calls, and deliver consistently excellent service. Empower your team with the confidence to deliver exceptional service, and your revenue will grow!
Maximize Your Time – and Get Some Back
Our coaches meet you where you’re at with clear processes customized for your unique business needs. From spotting inefficiencies to fixing your sales process, we’ll help you save time while boosting your results.
Call By Call Clinic™
Drive higher sales, profits, and customer service… all from your cell phone. More Revenue, More Profits, and Increased Client Satisfaction. Maximizing every call without compromising customer service can now be a reality. The most talented technicians are looking for a competitive advantage to increase their skills so they can win. Help them attain that goal and by doing so, you will win as well!
Service Agreement Success™
The Blue Collar Success Group®’s Service Agreement Success™ ensures a win/win for both service providers and homeowners. There’s no need to shy away from service agreements any longer. Instead, embrace their power to transform your business and watch your path to success accelerate!
Acceleration Days® Workshop
Imagine connecting with industry leaders who understand exactly what you’re facing in your plumbing, HVAC, or electrical business. Twice a year, our exclusive workshop brings together Blue Collar’s expert coaches and a community of like-minded professionals for an experience that’s part strategic planning, part hands-on training, and entirely focused on your growth. You’ll walk away with practical solutions to your biggest challenges, a clear roadmap for sustainable success, and the confidence to lead your team to new heights.
Don’t miss this chance to step away from the daily grind, and invest in the future of your company.
Management Growth Academy
Great managers are MADE from this results-improving training, unlike anything currently offered across the industry. It’s intense, value-packed, and attendees leave with the skills to accomplish company goals, improve culture, and recruit new talent like never before! Finally, a class that addresses the specific challenges of the home services manager and provides proven methods to implement the smooth-running systems and procedures you’ve always wanted!
Sales Specialist Academy™
Created for selling techs and advisors who deal with large ticket calls, this class lays out the 10 Steps to a Sales Champion™ to help you and your team close both a marketed and tech generated leads.
Professional Tech Academy®
Based on the proven success of our 12 Steps to the Ultimate Client Experience™, the Professional Tech Academy was designed for service techs running repair and maintenance calls.
Office Champions Academy™
The Office Champions Academy’s objective is to convert calls into appointments correctly and accurately. During this class we cover the 9 Steps to a World Class Phone Experience™️.
Outbound Champions Academy™
Designed to equip your team with the playbooks and scripts so they can capitalize on every type of outbound call your business will make.
Planning and Budget Blueprint™
Growing is not just simply adding 30% to the top line. It’s how you’ll build a plan that you will use to achieve the success you and your team deserve!!
Blue Collar will bring the tools and coaching that will make next year your best yet! We’ll help you dig through your historical numbers while challenging your thinking and performance. We’ll supply you with our Blue Collar Budget model, so you can input your numbers while present in the classroom. You’ll leave this workshop with your blueprint, along with specific strategies to make your plan become reality.
Dispatch Champions Academy™
Your dispatchers will close more revenue through this blueprint, which is a part of the Blue Collar Selling System®. The tools in this class will teach dispatchers how to be better equipped in making crucial revenue decisions about service/sales calls. This not only empowers them, but it also frees-up service managers from the dispatch board, allowing them to be more involved in revenue generating activities.
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Benefits of Home Service Business Management Membership
Membership comes with more than support. It opens the door to a powerhouse of proven, practical tools you won’t find anywhere else. From ride-along frameworks and hiring scripts to dispatch systems and pricing strategies, this vault is your shortcut to smarter operations and sustainable growth.
Every resource is built by seasoned experts, tested in the field, and designed to solve the challenges contractors face daily. It’s not theory. It’s traction.
Join today to unlock it all, and give your business the edge it deserves.
Become a Member
Real Feedback From The Field
The Four Pillars
The Four Pillars
At the core of every thriving business we coach is a framework that actually works. Our Four Pillars are designed to support growth from every angle: mindset, skillset, toolset, and access. Each one enhances the others to help you lead better, scale faster, and take control of your business with clarity and confidence
Coaching
You don’t need to figure it all out alone. With the Blue Collar Advantage, our seasoned coaches meet you where you’re at and guide you toward what’s next, providing clarity, accountability, and the exact steps to get there. Whether you’re trying to grow your team, fix your margins, or finally take a vacation, our coaching makes sure you’re never guessing. Just forward momentum.
Learn More
Training
The Blue Collar Business System® will help you set a strong foundation for your business, from balancing a budget to building a growth plan. The Blue Collar Selling System® will provide direct training for your team – from CSRs, to technicians, to managers – to help them make the most of the systems we’ll help you set up. With virtual and in-person options, these events provide expert-led sessions designed to elevate team skills and enhance business growth.
Learn More
Tools & Resources
Why reinvent the wheel? The Blue Collar Vault™ is a living library of field-tested tools: scripts, templates, calculators, frameworks, guides, and everything else you need to run smarter. You’ll save time, reduce mistakes, and move faster without having to start from scratch.
Log In Now
Vendor Program
Elite Buy™ is our exclusive vendor partner program that helps members save smart and spend smarter. We’ve vetted best-in-class partners who offer deals you won’t find on your own, along with guidance on which investments move the needle. It’s not just about discounts; it’s about building profitability into every purchase.
Learn More
View All Pillars
The Four Pillars
What Are the 4 Pillars?
Coaching
Training
Tools & Resources
Vendor Program
The Four Pillars
At the core of every thriving business we coach is a framework that actually works. Our Four Pillars are designed to support growth from every angle: mindset, skillset, toolset, and access. Each one enhances the others to help you lead better, scale faster, and take control of your business with clarity and confidence
Coaching
You don’t need to figure it all out alone. With the Blue Collar Advantage, our seasoned coaches meet you where you’re at and guide you toward what’s next, providing clarity, accountability, and the exact steps to get there. Whether you’re trying to grow your team, fix your margins, or finally take a vacation, our coaching makes sure you’re never guessing. Just forward momentum.
Learn More
Training
The Blue Collar Business System® will help you set a strong foundation for your business, from balancing a budget to building a growth plan. The Blue Collar Selling System® will provide direct training for your team – from CSRs, to technicians, to managers – to help them make the most of the systems we’ll help you set up. With virtual and in-person options, these events provide expert-led sessions designed to elevate team skills and enhance business growth.
Learn More
Tools & Resources
Why reinvent the wheel? The Blue Collar Vault™ is a living library of field-tested tools: scripts, templates, calculators, frameworks, guides, and everything else you need to run smarter. You’ll save time, reduce mistakes, and move faster without having to start from scratch.
Log In Now
Vendor Program
Elite Buy™ is our exclusive vendor partner program that helps members save smart and spend smarter. We’ve vetted best-in-class partners who offer deals you won’t find on your own, along with guidance on which investments move the needle. It’s not just about discounts; it’s about building profitability into every purchase.
Learn More
Start the Conversation. Leave With Clarity.
Change Your Life with One Phone Call
You don’t need to figure it out alone. If you’re a home service business owner who’s ready to stop guessing and start growing—with a real plan and real support—we’re here for you.
No pressure. No risk. Just a simple (free) conversation to see if we’re a fit. Let’s talk about what’s possible.
Book A Free Call
Turning “Just Looking” Shoppers into Paying Customers
“How do I turn ‘just looking’ prospects into paying customers?” is probably one of the most recurring questions among home service salespeople…and that’s exactly what hosts Kenny Chapman and Chris Crew tackle in this episode of the Home Service Business Success show.
Conquering the “I Need to Talk to My Spouse” Objection
Kenny Chapman and Chris Crew talk about how leaders can get rid of exhaustion and calm the chaos in their service business. From mental aspects and key questions like “Am I serving my business or is my business serving me?”
Price Is Too High! – Objection Obliteration
In the first episode of season 2 of the Home Service Business Success Show, hosts Kenny Chapman and Chris Crew tackle one of the most common objections in sales: “The price is too high!”
From “If Only…” to Business Success: Mindset and Techniques for Personal Growth and Professional Wins
For the season finale, hosts Kenny Chapman and Chris Crew sat down in person at Acceleration Days to talk about the mindset needed to go beyond the “If only…” mindset and achieve both business success and personal growth.
Power Down to Power Up: How to Recharge and Avoid Exhaustion
From understanding who you really are and following morning rituals to protecting your brain from distractions (and addiction!) and powering down to power up – this episode is a crash course in mental health that will make you a better professional and, overall, a better person.
From Chaos to Control: Staying Energized as a Home Service Operator
Kenny Chapman and Chris Crew dive into the critical role of energy management, boundaries, and clear communication in avoiding chaos.
How To Grow A Small Electrical Business
When it comes to growing your small electrical business, it may seem like having a solid marketing plan will be the key to growth, but there’s so much more to it than that. We have an article on “How To Market An Electrical Contracting Business,” which will give you marketing ideas and tactics. But the truth is, to grow an … [Read More]
How To Market An Electrical Contracting Business
You’ve come here wondering how to market an electrical contracting business. Maybe you’re struggling to get phone calls or maybe you have leads but you’re having trouble turning them into loyal customers. Even when you’re a talented electrician, you might find it difficult to get consistent sales. So, we’ve put together this list of marketing tactics to help you get … [Read More]
Executing Your “Real” Vision Statement
If you’ve ever listened to business podcasts, taken a class or read about entrepreneurship, you’ve probably heard a lot about mission and vision statements. If you haven’t done any of these things, just give them a quick Google search. You’ll find some standard definition about setting objectives and defining your organization’s impact. I want to cut through the jargon and … [Read More]
HVAC Facebook Ads Strategies That Convert
Facebook ads are a great way for HVAC businesses to find new customers and reach existing ones. But they can be overwhelming and expensive if you don’t know what you’re doing. Here are 5 HVAC Facebook ads strategies that can help you close sales within your business. 1. Share content that helps customers in some small way in your Facebook … [Read More]
HVAC Business Management Strategies To Set You Up For Success
It’s fairly safe to say that most people who decide to start an HVAC business come from with many years of experience providing service in the industry. While practical experience is necessary to running any service business, a certain level of HVAC business management understanding is vital to achieve success as a business owner. Aside from in-depth knowledge of the … [Read More]
Plumbing Advertising Ideas To Grow Your Business
When you’re trying to grow your plumbing business, we all know there’s one major thing that constantly gets in the way. Where do all the clients come from? There is no doubt that great service adds gallons of gas to your sales machine’s tank. But it’s never going to be the whole game for you. Advertising your business will help … [Read More]
The Manager’s Guide to a Productive Ride Along
There’s a HUGE difference between doing a ride-along and making your tech feel criticized vs making them feel empowered. This guide will teach you how to perform productive ride-alongs that will ensure consistency of protocol, increase team morale, and explode your revenue.
One Size Does Not Fit All Vetting Guide
It’s in the numbers. Home Services companies that prioritize team training and business coaching aren’t just surviving—they’re thriving. Statistics show a jaw-dropping ROI of up to 7x on coaching investments, with 63% outperforming competitors in revenue growth for those who commit to consistent coaching and training. But with all of the options out there, how do you know which organization is right for you?
Situational Training Kit
It’s all about preparing your technicians for real-life scenarios. This downloadable resource (and accompanying video) provides the steps, strategies, and tools needed to help you facilitate situational training. Now, you can create the scenarios your techs are likely to face in the field, then guide them on how to handle these challenges effectively. It’s like a practice run for the real game!!
The 12 Steps to the Ultimate Client Experience
Giving your clients the best experience possible is the difference between one-off jobs and a life-time client that refers all of their family and friends. This guide will teach you the 12 steps you need to take to ensure that all of your clients LOVE working with you.
Unlock the Good Stuff
Membership comes with more than support. It opens the door to a powerhouse of proven, practical tools you won’t find anywhere else. From ride-along frameworks and hiring scripts to dispatch systems and pricing strategies, this vault is your shortcut to smarter operations and sustainable growth.
Every resource is built by seasoned experts, tested in the field, and designed to solve the challenges contractors face daily. It’s not theory. It’s traction.
Join today to unlock it all, and give your business the edge it deserves.
Become a Member Today
Already a member?
Log in to access exclusive content
Podcasts
Blogs
Free Resources
Members Only
Turning “Just Looking” Shoppers into Paying Customers
“How do I turn ‘just looking’ prospects into paying customers?” is probably one of the most recurring questions among home service salespeople…and that’s exactly what hosts Kenny Chapman and Chris Crew tackle in this episode of the Home Service Business Success show.
How To Grow A Small Electrical Business
When it comes to growing your small electrical business, it may seem like having a solid marketing plan will be the key to growth, but there’s so much more to it than that. We have an article on “How To Market An Electrical Contracting Business,” which will give you marketing ideas and tactics. But the truth is, to grow an … [Read More]
The Manager’s Guide to a Productive Ride Along
There’s a HUGE difference between doing a ride-along and making your tech feel criticized vs making them feel empowered. This guide will teach you how to perform productive ride-alongs that will ensure consistency of protocol, increase team morale, and explode your revenue.
Unlock the Good Stuff
Membership comes with more than support. It opens the door to a powerhouse of proven, practical tools you won’t find anywhere else. From ride-along frameworks and hiring scripts to dispatch systems and pricing strategies, this vault is your shortcut to smarter operations and sustainable growth.
Every resource is built by seasoned experts, tested in the field, and designed to solve the challenges contractors face daily. It’s not theory. It’s traction.
Join today to unlock it all, and give your business the edge it deserves.
Become a Member Today
Already a member?
Log in to access exclusive content
